Encryption in transit
Data is transmitted using encrypted connections between Google Chat, Jira, and Zhade Labs services.
Privacy & Security
Clear security and privacy practices
Zhade Labs is designed with security and privacy considerations in mind. We document how data is handled, apply scoped access, and aim to keep data usage limited to what is necessary for the integration to function.
Security commitments
Zhade Labs applies common security practices across infrastructure, product behavior, and customer data handling.
Data minimization
The integration accesses only the data needed to deliver notifications and support user actions.
Isolated workloads
Services are designed to run in isolated environments with scoped access to required resources.
Service monitoring
Operational signals are used to observe system behavior and support reliable operation.
Privacy posture
Zhade Labs approaches personal data handling with care and transparency. This section outlines our general privacy principles and data handling practices.
| Topic | Details |
|---|---|
| Data retention | Operational data is retained only as long as necessary to support service operation and troubleshooting. |
| DPA availability | A standard Data Processing Addendum (DPA) is available upon request. |
| Subprocessors | Subprocessor information is included as an appendix to the DPA. |
| Access control | Access to operational systems is limited to authorized personnel for service operation and maintenance. |
| Incident handling | We aim to communicate relevant information to customers when service-related incidents affect data handling. |